Press Release

Hyphen Recognized by KLAS Research for Modernizing Bidirectional Provider-Payer Data Exchange

May 1, 2023

HARTFORD, CT (May 2023) — Hyphen, the technology company enabling stakeholders to work together around their patients to deliver high-quality, value-driven care, has received a 2023 Points of Light Recognition Award from KLAS Research, the leading healthcare research and insights firm, for its work to enable bidirectional information exchange between provider and payer organizations while improving the quality of care.

KLAS recognized the Hyphen platform’s ability to share accurate, up-to-date information on patient risk scores, medication adherence, and care gaps with physicians at the point of care. Alerts within a physician’s electronic medical record (EMR) system also flag a patient’s care gaps, missed chronic condition assessments, or medication non-adherence.

Hyphen developed this platform through a partnership with MediSys Health Network, a nonprofit health system based in Queens, New York, and Healthfirst, a not-for-profit health insurer covering more than 1.8 million New Yorkers. Because of Hyphen, MediSys was able to increase the accuracy of patient risk scores and improve the quality of care due to more timely and accurate documentation, while Healthfirst was able to predict patients’ future care needs and increase the accuracy of reimbursements.

“We are excited to receive this award from KLAS for our efforts to enable health plans, providers, and their partners in the community to collaborate around their shared populations to deliver high-quality, value-driven care,” said Suzanne Wogelius, Assistant Vice President of Product and Growth, Hyphen. “We worked hard to bring Healthfirst and MediSys systems together to ensure the finished product complemented each organization’s workflows and met its unique needs, and we appreciate the recognition of our shared mission.”

In particular, KLAS highlighted the Hyphen platform’s potential to enable value-based care opportunities that extend beyond the payer-provider relationship. “The Hyphen platform will allow all types of provider organizations, home health agencies, pharmacies, health plans, and social service organizations to share information to make healthcare easier for patients and providers,” KLAS wrote in its Points of Light Recognition for Hyphen.

Wogelius and Healthfirst Chief Information Officer G. T. Sweeney presented the Hyphen case study at the K2 Collaboration Summit

on May 8-10 in Salt Lake City. The event, hosted by KLAS, highlighted successful payer-provider collaboration initiatives to improve interoperability and data transparency.


Media Contact:

Share to

See how Hyphen can work for you