WHO HYPHEN SERVES

Creating a More Connected and Collaborative Healthcare System

Hyphen enables health plans, providers, and community organizations to collaborate around their patients, so data and value flow in a way that benefits everyone.

Benefits for healthcare providers

Higher-quality, whole-person care

Identify and close care gaps, address social determinants of health, and improve quality measure performance with an up-to-date, unified patient record, available within the system you already use.

More efficient processes

Reduce administrative burden with Hyphen’s bidirectional data exchange through modernized FHIR-enabled integration into your EMR.

Increased revenue

Ensure patients have access to the care and services they need and update condition coding in real time to guarantee accurate reimbursement under value-based care contracts.

Who we serve1

Current features

HCC Risk Score validation in the EHR

Medication Adherence Booster app in the EHR

Quality Bridge – Care Gaps compliance and gaps in the EHR

Screenings (SDOH) within the EHR

ezMAF - electronic school medication administration forms for asthma

Community Health Viewer and Social Care referrals

Benefits for health plans and ACOs

Improved member health

Empower providers with real-time, actionable data at the point of care to improve risk adjustment accuracy, medication adherence, and care gap closure and connect members with community-based organizations that can address social determinants of health.

More powerful data

Give every healthcare stakeholder a more comprehensive view of patient needs, even before they emerge, with Hyphen's fast modern data exchange and risk stratification capabilities.

Greater cost savings

Reduce member costs by coordinating more efficient care delivery across high-risk populations and improving health outcomes.

Who we serve2

Activate Community Pharmacies as Partners in Value-Based Care

Turn routine encounters into opportunities to close care gaps, improve adherence, and elevate Stars and CAHPS performance with Hyphen's Pharmacy Assistant solution.

Current features

CMS Interoperability Compliance – Patient Access API

On boarding provider and community networks to connect actionable VBC insights into provider workflows

HCC Risk Score validation in the EHR

Medication Adherence Booster app in the EHR

Quality Bridge – Care Gaps compliance and gaps in the EHR

ezMAF – electronic school medication administration forms for asthma

Pharmacy Assistant – improve medication adherence and CAHPS with community pharmacies

Benefits for community organizations

More integrated care

Facilitate closed-loop referrals, evaluations, care plans, and effective case management for the communities you serve by integrating across your organization and with your network of community health partners.

Effective resource utilization

Enable cross-agency and community insights with “no wrong door” integrated experience to improve customer service and effectively coordinate care.

Increased reimbursement

Break away from the grant cycle and realize earned revenue under value-based care contracts with member attributions, outcomes tracking and data analytics.

Who we serve3

Powering Reimbursement for Social Care—Automatically

Join the first providers in Massachusetts to unlock fast, reliable claims-based payment for services—with no manual processing.

Current features

Grant and 1115 Waiver program case management & referrals

Community Health Referral Hub

Program Management

Patient/Member Onboarding

Evaluations & Assessments

Household Tracking

Unduplicated cross-agency reporting

Closed loop referrals

SSO/CBO operations and contract management and invoicing

Connected Care integration with payer and providers

Screenings and intervention views in provider EHRs

Social Care Manager population management

See how Hyphen can work for you.

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